Roaming Rates

  1. The roaming rates are subject to change without prior notice.
  2. The roaming rates are subject to exchange rate fluctuations and foreign taxes may be applied.
  3. While you are roaming, you may be receiving a text message from VIVA notifying you about your GPRS/DATA usage while roaming. This text message is to help you to monitor your GPRS/DATA usage while roaming without adding a liability on VIVA to provide you with the exact roaming charges incurred by yourself as of the date of receiving such message.
  4. The timing of receiving the roaming charges relies on the telecommunications networks of the foreign operators which we have no control on. Hence we may not be able to notify you in time if you exceed your credit limit.
  5. Some applications on your phone might be set on Automatic Updates/Notifications and hence consumes GPRS/DATA while roaming. We advise you to deactivate these features to avoid receiving high GPRS/DATA roaming charges.