VIVA One brings the latest technology from the world leading vendor Avaya, in unified communications for businesses of all sizes the most productive, value-added communication services at an affordable service-based offering. 


Businesses can choose one of the suitable VIVA One packages that meet their current requirements and can scale up or down as and when required.

VIVA One is a cloud-based unified communications suite offering telephony, mobility, voicemail, presence, video calling and more.


Business Communication Features

  • Auto Attendant for businesses
  • Dynamic Presence
  • Simultaneous call ringing on multiple devices for enhanced mobility
  • Seamless call hand off between devices
  • Station Lock
  • Hot Desking
  • Unified Messaging (Voicemail to Email Client)
  • Wide range of Avaya IP Phones from very basic model to high end collaboration client


Key Benefits

  • Cost Effective Communication

VIVA One does not require a large up-front capital investment, nor does it require ongoing maintenance and personnel to manage the system as it is supported by VIVA professional engineers. 


  • One Number for all your Devices

Work is no longer a place we go. Work is something we do, whether it is at home or the local coffee shop. VIVA One allows employees to use the office extension number to work anywhere, anytime, and on any device they choose such as smartphone, desktop phone and personal computer.

  • High Reliability and Security

Our business IP Telephony services provide highly secure and reliable networks to ensure that enterprises have full access to their voice solutions without compromising security.

  • Scalability

Being able to scale and grow your phone system as your business grows is a huge benefit of using VIVA One. Unlike, PBX systems that are on premises, VIVA One allows businesses to easily add or remove extensions & lines without hassle or additional capital investment. Moreover, you only pay for what you use.

  • Attractive Local and International Rates

Save on all local and international calls to any destination in the world.

  • FREE VIVA to VIVA calls

Add-on subscription is available for VIVA One users to get unlimited, on-net calls (VIVA to VIVA fixed and mobile)


Why VIVA One for your business?

Lowering Costs, Increasing Value

Strong Platform:

Powered by AVAYA, the most innovative, leading unified communication manufacturer – a high available, highly scalable, flexible and secure platform is deployed at VIVA Data Centers to provide the unified communications as a service.


No More Expensive Support & Maintenance Charges:

With VIVA One, enterprise customers do not need to worry about high maintenance and annual support fees, nor expensive software upgrades. Such features are readily available from VIVA and support extended remotely compared to traditional on-premise PBX which is costly to maintain and inefficient in terms of support response time.


True Mobility:

Leverage a variety of options to make calls via available Wi-Fi networks. Move all call control, notifications, instant message/presence, directory search and other data traffic to Wi-Fi.

Unified Communications that connects users anywhere, anytime.

VIVA One Communicator: Turn your desktop or laptop into a complete communications centre for voice, video, conferencing, etc. Connect a USB headset, Bluetooth headset, speakers, mobile phone and SIP endpoints.

VIVA One Mobile: Go mobile and take your Unified Communications—and user profile—along with you. Regardless of what device you are using, callers see one number when you call and use one number to reach you: your business number. Move calls seamlessly from desktop to mobile and back.




Customers have choice to scale up and scale down as and when required by their business needs; paying for what is actual required without hassle of capacity planning or concerns of over provisioning.



Business Continuity:


Effective and timely communication is critical for businesses of all kind be it customer services, sales, or operations – No business can afford communication outage in the connected world today. VIVA One offers communication at any time, irrespective of the physical boundary, in any conditions – ensuring 24x7 communication for your business.


Time to Market:


Success for any new business, established or startup, is in minimizing the time to market for any new business idea or concept. With VIVA One, businesses can establish the required communication to minimize the time to market and gain advantage over competition.

VIVA One Desktop IP phones

Choose the phone that best meets your business needs from a selective set of Avaya IP Desk phones:

IP Phone Models

High level Description

AVAYA Vantage Device

Transform Your Professional Desktop Communications Experience


Built for Simple, Instant, Seamless, Natural Engagement

Avaya VantageTM is the industry’s only customizable desktop device that gives you the advantages of a deskphone and the flexibility of an application platform. Mesh unique custom experiences into your workflows and business processes. It is modern, connected, and personalized, delivering the ultimate UC experience. Users can fire up voice, chat, collaboration instantly through one touch connections with no unnatural breaks or pauses – eliminating the need to manage multiple devices in order to engage.

AVAYA IP Phone J129

The J129 is the most cost effective business model. It is designed for public or walk-up locations such as lobbies, hotels, meeting rooms, student dormitories and retail locations. It can also be used by anybody with basic communications needs.

J129 is a typical replacement for any current analog user phone set




This deskphone is a cost-effective functional Gig-E capable phone for small to large enterprises. The 9608 has a 3.8 inch monochrome display.  It includes access to 8 lines and graphical labels. It has 8 buttons around the display with 4 on the left and 4 on the right. Users can select to display information in a single column with four rows or in two columns with four rows each, depending on their needs. The 9608 supports power over Ethernet Class 1 and wideband audio with the G.722 codec.


The J169 IP Device is the workhorse model which addresses the need for everyday voice communications. It is designed for knowledge workers that need the full range of UC features to do their job. For example, workers that includes software engineers, physicians, pharmacists, architects, engineers, scientists, design thinkers, accountants, lawyers, academics and any other white-collar workers whose line of work requires them to “think for a living”.



This model includes integrated gigabit interface. It has a 3.5 inch graphical color display with a white backlight and graphical labels. It has 8 buttons around the display with 4 on the left and 4 on the right. Users can select to display information in a single column with four rows or in two columns with four rows each, depending on their needs. The 9611G supports power over Ethernet Class 1 and wideband audio with the G.722 codec.


J179 IP Device is the premium workhorse model which addresses the need for everyday voice communications. It is designed for knowledge workers that need the full range of UC features to do their job, want to use a color display, or need advanced capabilities such as Bluetooth headsets or wireless LAN connectivity.



This desktop phone delivers advanced capabilities with 5.0 inch color capacitive touchscreen, wideband speaker, integrated Bluetooth headset support, USB interface, and gigabit to the desktop. Its wideband audio codec provides exceptional audio performance on all audio interfaces including handset, headset and speaker phone.


AVAYA IP PHONE B189 IP Conference

Phone + Mic

The Avaya B189 IP Conference Phone looks great in any

executive boardroom or large conference room (even

auditoriums). With Avaya OmniSound™ technology to

maintain HD-quality sound for everyone on the call, an

easy-to-navigate five-inch colour touch screen display, and a wealth of built-in time-saving features, the B189 should be your first choice for an executive conference phone.


AVAYA IP PHONE B179 IP Conference

Phone + Mic

Best suited for board rooms and large conference rooms with

groups greater than 10 people, the B179 SIP Conference

Phone helps improve employee productivity and collaboration

between customers.



VIVA is Bahrain’s innovative service provider that has taken on the challenge of being different through:

  • innovative and cost-effective packages
  • flexibility to meet our customers’ unique communication requirements
  • 24x7 business support
  • faster time to activate new numbers & extensions
  • no additional maintenance cost
  • no hassle of technology refresh
  • dedicated account managers
  • predictable and transparent billing

Simplified Packaging

VIVA will make it easy for you to get started. VIVA One packages are bundles of telephony extensions, together with multiple features (Mobile App Extension, Access Call Details (billing), Call Waiting, Transfer Conferencing (6-party ad-hoc), Call Forward, Voicemail, Group Pickup, and Auto Attendant) that work best to meet users’ needs.

Contact us today to discuss the right solution for you.

How to subscribe?

Small and medium customers will be able to choose from our ready-made packages that will give them the power to do business, any time, any place, anywhere, on whatever device they choose.

Large clients and Government institutes will be contacted by VIVA business professionals to work with them on the best solution to cater to their specific requirements. From requirement gathering, project management, site survey and training people.

For more information, contact your assigned account manager, call our business customer care at 34128128, email us on