Roaming Add-ons

VIVA Roaming Add-ons are now available for various destinations around the globe. The Roaming Add-ons offer a convenient and affordable way for postpaid and prepaid customers to use roaming services while they are traveling. Stay connected to your family and friends on your VIVA line without worrying about your bill.

 

Stay connected in Saudi Arabia

Roaming Add-ons

Participating Roaming Networks

Allowance

Validity

Subscription Fee

To subscribe through SMS

KSA 1 Day add-on

 

 

STC Saudi Arabia

 

Unlimited data access and calls from KSA back to Bahrain

1 Day

BHD 7

SMS ‘KSA1’ to 81899

KSA 2 Days Add-on

Unlimited data access and calls from KSA back to Bahrain

2 Days

BHD 10

SMS ‘KSA2’ to 81899

KSA 7 Days Add-on

Unlimited data access and calls from KSA back to Bahrain

7 Days

BHD 20

SMS ‘KSA7’ to 81899

 

Stay connected in UAE

Roaming Add-ons

Participating Roaming Networks

Allowance

Validity

Subscription Fee

To subscribe through SMS

UAE 2 Days add -on

 

 

Etisalat & Du UAE

Unlimited data access and calls from UAE back to Bahrain

2 Days

BHD 10

SMS ‘UAE2’ to 81899

UAE 7 Days Add-on

Unlimited data access and calls from UAE back to Bahrain

7 Days

BHD 20

SMS ‘UAE7’ to 81899

Stay connected in Kuwait

Roaming Add-ons

Participating Roaming Networks

Allowance

Validity

Subscription Fee

To subscribe through SMS

Kuwait 2 Days Add-on

 

VIVA Kuwait

Unlimited data access and calls from Kuwait back to Bahrain

2 Days

BHD 10

SMS ‘KWT2’ to 81899

Kuwait 7 Days Add-on

Unlimited data access and calls from Kuwait back to Bahrain

7 Days

BHD 20

SMS ‘KWT7’ to 81899

Stay connected in Qatar

Roaming Add-ons

Participating Roaming Networks

Allowance

Validity

Subscription Fee

Qatar 2 Days Add-on

 

Ooredoo & Vodafone Qatar

Unlimited data access and calls from Qatar back to Bahrain

2 Days

BHD 10

Qatar 7 Days Add-on

Unlimited data access and calls from Qatar back to Bahrain

7 Days

BHD 20

Stay connected in Oman

Roaming Add-ons

Participating Roaming Networks

Allowance

Validity

Subscription Fee

Oman 2 Days Add-on

 

Ooredoo & Omantel Oman

Unlimited data access and calls from Oman back to Bahrain

2 Days

BHD 10

Oman 7 Days Add-on

Unlimited data access and calls from Oman back to Bahrain

7 Days

BHD 20


Global Data Roaming Add-ons

Data Roaming Add-ons

Data Allowance

Validity

Subscription Fee

Global (1GB) Data Add-on

1 GB

30 Days

BHD 20

Global (3GB) Data Add-on

3 GB

30 Days

BHD 40

Global Data Add-ons Participating Countries and Networks

  • Afghanistan (MTN)
  • Albania (Vodafone)
  • Algeria (Djezzy)
  • Armenia (Armantel)
  • Australia (Vodafone & Optus)
  • Austria (T-Mobile)
  • Bangladesh (Grameenphone & Banglalink)
  • Belgium (Belgacom)
  • Canada (Bell & TELUS)
  • China (China Mobile)
  • Croatia (Tele2)
  • Cyprus (MTN)
  • Czech Republic (Vodafone & T-Mobile)
  • Denmark (Telenor)
  • Egypt (Vodafone & Etisalat)
  • Estonia (Tele2)
  • Finland (TeliaSonera)
  • France (Orange)
  • Georgia (Mobitel)
  • Germany (Vodafone & Telekom D)
  • Ghana (Vodafone)
  • Greece (Vodafone)
  • Hong Kong (Vodafone)
  • Hungary (Vodafone, Telenor & T-Mobile)
  • India (Airtel)
  • Iran (MTN)
  • Ireland (Vodafone)
  • Italy (Vodafone & TIM)
  • Jordan (Umniah & Orange)
  • Kazakhstan (Tele2 & Kar-Tel)
  • KSA (STC)
  • Kuwait (VIVA)
  • Latvia (LMT &Tele2)
  • Lebanon (MTC Touch)
  • Liberia (MTN)
  • Liechtenstein (Swisscom)
  • Lithuania (Omnitel)
  • Luxembourg (PT & Tango)
  • Macau (CTM)
  • Malaysia (Digi)
  • Malta (Vodafone)
  • Morocco (IAM Maroc Telecom)
  • Netherlands (Vodafone & KPN)
  • New Zealand (Vodafone)
  • Nigeria (MTN)
  • Norway (Telenor & Tele2)
  • Oman (Omantel & Ooredoo)
  • Pakistan (Telenor, Mobilink & Warid)
  • Poland (T-Mobile)
  • Portugal (Vodafone)
  • Qatar (Vodafone & Ooredoo)
  • Romania (Vodafone & Cosmote)
  • Serbia (Telenor)
  • Singapore (M1)
  • Slovak Republic (T-Mobile)
  • South Africa (Vodacom & MTN)
  • Spain (Vodafone & Yiogo)
  • Sri Lanka (Dialog Axiata)
  • Sudan (MTN)
  • Sweden (Telenor, Tele2 & TeliaSonera)
  • Switzerland (Sunrise & Swisscom)
  • Tajikistan (Tacom)
  • Thailand (Dtac)
  • Turkey (Vodafone & Avea)
  • UAE (Du & Etisalat)
  • UK (Vodafone)
  • USA (T-Mobile)
  • Uzbekistan (Unitel)
  • Yemen (MTN)

Subscriber's Portal Access

Visit the Subscriber's Portal (roaming.viva.bh) while roaming to subscribe to any of the Roaming Data Packages. In addition, you can track your data usage and its validity.

Participating Roaming Network:

In order to avoid your VIVA line connecting to non-participating networks while roaming, please select the above mentioned networks manually following these simple steps:

Menu Settings > Telephone > Network > Select the operator manually > (Participating Roaming Network).

FAQs, Terms & Conditions 

Subscriber Portal enables customers to subscribe to any of the data roaming add-ons as well as monitoring their usage and validity.

No, the customer has to use VIVA mobile GPRS/data in order to access the subscriber portal (roaming.viva.bh).

Accessing the subscriber portal while in Bahrain is free. However, the customer will be charged as per normal roaming rates while roaming and/or when not subscribed to any of the data roaming add-ons. Customers with any of the data add-ons will be able to utilize the allocated quota to access the subscriber portal.

No, customers will have to re-subscribe to the data roaming add-ons once the validity is expired.

Any usage beyond the data allowance and/or validity period will be charged as per normal roaming rates, if not subscribed again. Additionally:

  • These services are only applicable while roaming in selected networks.
  • Roaming usages in other operators will be charged as per normal roaming rates.
  • VIVA Prepaid customers can recharge their lines by:
    • Using VIVA Prepaid vouchers
    • Using STC SAWA recharge vouchers while being in Saudi Arabia.
    • Using VIVA Kuwait recharge vouchers while being in Kuwait.
  • Subscription fee to be paid once, and lasts for:
    • 1 day + 23:59 (Bahrain Time) in case of 1-day data add-on
    • 2 days + 23:59 (Bahrain Time) in case of 2-days data add-ons.
    • 6 days + 23:59 (Bahrain Time) in case of one-week data add-on.
    • 13 days + 23:59 (Bahrain Time) in case of two-weeks data add-on.

Each data roaming add-on has its own data allowance and validity. The add-ons shall be consumed in the same sequence as purchased.

  • Data roaming usage exceeding the allocated data allowance shall be charged as normal roaming rates when the data roaming access is unblocked within the validity.
  • Data roaming usage beyond the validity period will be charged as normal roaming rates, if not subscribed again.
  • Data roaming usage made in non-participating network shall be charged as normal roaming rates.
  • Subscription fee to be paid once, and lasts for 29 days + 23:59 (Bahrain Time) for both (1 GB) & (3 GB) add-on.
  • No automatic renewal and no proration.

For GCC Addons, the data will not get blocked.

For the Global data add-ons if the allowance is fully consumed, the access to data roaming is blocked within the Global data add-on’s countries until the add-on validity is expired (The data access in non-participating countries shall remain unblocked).

  • The customer can send SMS with a text “UBLK” to short code 81871 and the data roaming access will be unblocked in case the Global data add-on allowance was fully consumed within validity period.
  • The customer can unblock data roaming access by contacting customer care agents (+973 33 124 124).

  • When the Global data add-on validity is expired, OR
  • When customer moves to a non-participating country (a country where the Global data add-ons are not offered).
  • Blocking doesn’t apply when the Global data add-on’s allowance is already consumed and the customer is roaming in a non-participated country (a country where the Global data add-ons are not offered).

A customer can resume data roaming access when the data allowance is fully consumed before the add-on validity is expired. This can be done by sending SMS with text “UBLK’’ to 81871 and in this case, the customer shall be charged as per normal data roaming rates.

Yes, each data roaming add-on will have its own data allowance and validity.