Data Roaming Add-ons

VIVA Data Roaming Add-ons are now available for various destinations around the globe. The Data Roaming Add-ons offer a convenient and affordable way for postpaid and prepaid customers to use data while they are traveling. Surf the web, post a status, tweet, snap a picture and communicate through emails. Stay connected to your family and friends on your VIVA line without worrying about your bill.

Data Roaming Add-ons in Saudi Arabia

Data Roaming Add-onsParticipating Roaming NetworksData AllowanceValiditySubscription FeeTo subscribe through SMS
KSA 2-Days Data Add-onSTC Saudi ArabiaUnlimited*2 DaysBHD 5Send “KSA2” to 81899
KSA Weekly Data Add-onSTC Saudi ArabiaUnlimited**7 DaysBHD 12Send “KSA7” to 81899

Data Roaming Add-ons in UAE

Data Roaming Add-ons

Participating Roaming Networks

Data Allowance

Validity

Subscription Fee

To subscribe through SMS

UAE 2-Days Data add -on

Etisalat & Du UAE

Unlimited*

2 Days

BHD 5

Send “UAE2” to 81899

UAE Weekly Data Add-on

Etisalat & Du UAE

Unlimited**

7 Days

BHD 12

Send “UAE7” to 81899

Data Roaming Add-ons in Kuwait

Data Roaming Add-onsParticipating Roaming NetworksData AllowanceValiditySubscription FeeTo subscribe through SMS
Kuwait 2-Days Data Add-onVIVA KuwaitUnlimited*2 DaysBHD 5Send “KWT2” to 81899
Kuwait Weekly Data Add-onVIVA KuwaitUnlimited**7 DaysBHD 12Send “KWT7” to 81899

Data Roaming Add-ons in Qatar

Data Roaming Add-onsParticipating Roaming NetworksData AllowanceValiditySubscription FeeTo subscribe through SMS
Qatar 2-Days Data Add-onOoredoo QatarUnlimited*2 DaysBHD 5Send “QTR2” to 81899
Qatar Weekly Data Add-onOoredoo QatarUnlimited**7 DaysBHD 12Send “QTR7” to 81899

Data Roaming Add-ons in Oman

Data Roaming Add-onsParticipating Roaming NetworksData AllowanceValiditySubscription FeeTo subscribe through SMS
Oman 2-Days Data Add-onOoredoo OmanUnlimited*2 DaysBHD 5Send “OMN2” to 81899
Oman Weekly Data Add-onOoredoo OmanUnlimited**7 DaysBHD 12Send “OMN7” to 81899

* Fair Usage Policy (FUP) shall apply after consuming 2GB of data.
** Fair Usage Policy (FUP) shall apply after consuming 7GB of data.

 

Global Data Roaming Add-ons

Data Roaming Add-ons

Data Allowance

Validity

Subscription Fee

To subscribe through SMS

Global Weekly Data Add-on

500 MB

7 Days

BHD 12

Send “GLB7” to 81899

Global 2-Weeks Data Add-on

1 GB

14 Days

BHD 20

Send “GLB14” to 81899

 

Global Data Add-ons Participating Countries and Networks

  • Afghanistan (MTN)
  • Albania (Vodafone)
  • Algeria (Ooredoo)
  • Australia (Vodafone & Optus)
  • Austria (T-Mobile)
  • Bangladesh (Grameenphone)
  • Belgium (Belgacom)
  • Canada (Bell & TELUS)
  • China (China Mobile)
  • Croatia (Tele2)
  • Cyprus (MTN)
  • Czech Republic (Vodafone & T-Mobile)
  • Denmark (Telenor)
  • Egypt (Vodafone & Etisalat)
  • Estonia (Tele2)
  • Finland (TeliaSonera)
  • France (Orange)
  • Germany (Vodafone & Telekom D)
  • Ghana (Vodafone)
  • Greece (Vodafone)
  • Hong Kong (Vodafone)
  • Hungary (Vodafone, Telenor & T-Mobile)
  • Iran (MTN)
  • Ireland (Vodafone)
  • Italy (Vodafone & TIM)
  • Jordan (Umniah & Orange)
  • Kazakhstan (Tele2)
  • KSA (STC)
  • Kuwait (VIVA)
  • Latvia (LMT &Tele2)
  • Lebanon (MTC Touch)
  • Liberia (MTN)
  • Liechtenstein (Swisscom)
  • Lithuania (Omnitel)
  • Luxembourg (PT & Tango)
  • Macau (CTM)
  • Malaysia (Digi)
  • Malta (Vodafone)
  • Morocco (IAM Maroc Telecom)
  • Netherlands (Vodafone)
  • New Zealand (Vodafone)
  • Nigeria (MTN)
  • Norway (Telenor & Tele2)
  • Oman (Ooredoo)
  • Pakistan (Telenor)
  • Palestine (Ooredoo)
  • Poland (T-Mobile)
  • Portugal (Vodafone)
  • Qatar (Ooredoo)
  • Romania (Vodafone & Cosmote)
  • Serbia (Telenor)
  • Slovak Republic (T-Mobile)
  • South Africa (Vodacom & MTN)
  • Spain (Vodafone & Yiogo)
  • Sudan (MTN)
  • Sweden (Telenor, Tele2 & TeliaSonera)
  • Switzerland (Sunrise & Swisscom)
  • Thailand (Dtac)
  • Turkey (Vodafone & Avea)
  • UAE (Du & Etisalat)
  • UK (Vodafone)
  • USA (T-Mobile)
  • Yemen (MTN)

Subscriber's Portal Access

Visit the Subscriber's Portal (roaming.viva.bh) while roaming to subscribe to any of the Roaming Data Packages. In addition, you can track your data usage and its validity.

 

Participating Roaming Network

In order to avoid your VIVA line connecting to non-participating networks while roaming, please select the above mentioned networks manually following these simple steps:

Menu Settings > Telephone > Network > Select the operator manually > (Participating Roaming Network).

 

FAQs, Terms & Conditions 

Subscriber Portal enables customers to subscribe to any of the data roaming add-ons as well as monitoring their usage and validity.

No, the customer has to use VIVA mobile GPRS/data in order to access the subscriber portal (roaming.viva.bh).

Accessing the subscriber portal while in Bahrain is free. However, the customer will be charged as per normal roaming rates while roaming and/or when not subscribed to any of the data roaming add-ons. Customers with any of the data add-ons will be able to utilized the allocated quota to access the subscriber portal.

No, customers will have to re-subscribe to the data roaming add-ons once the validity is expired.

Yes, each data roaming add-on will have its own data allowance and validity.

Any usage beyond the data allowance and/or validity period will be charged as per normal roaming rates, if not subscribed again. Additionally:

  • These services are only applicable while roaming in selected networks.
  • Roaming usages in other operators will be charged as per normal roaming rates.
  • VIVA Prepaid customers can recharge their lines by:
    • Using VIVA Prepaid vouchers
    • Using STC SAWA recharge vouchers while being in Saudi Arabia.
    • Using VIVA Kuwait recharge vouchers while being in Kuwait.
  • Subscription fee to be paid once, and lasts for:
    • 2 days + 23:59 (Bahrain Time) in case of 2-days data add-ons.
    • 6 days + 23:59 (Bahrain Time) in case of one-week data add-on.
    • 13 days + 23:59 (Bahrain Time) in case of two-weeks data add-on.
  • No Automatic renewal and no Proration.

  • Fair Usage Policy (FUP) shall apply after consuming 2GB of data for 2-days add-ons.
  • Fair Usage Policy (FUP) shall apply after consuming 7GB of data for one week add-ons.
  • Fair Usage Policy (FUP) shall apply after consuming 14GB of data for 2-weeks add-on.

Each data roaming add-on has its own data allowance and validity. The add-ons shall be consumed in the same sequence as purchased.

  • Data roaming usage exceeding the allocated data allowance shall be charged as normal roaming rates.
  • Data roaming usage beyond the validity period will be charged as normal roaming rates, if not subscribed again.
  • Data roaming usage made in non-participating network shall be charged as normal roaming rates.
  • Subscription fee to be paid once, and lasts for:
    • 6 days + 23:59 (Bahrain Time) for one-week add-on
    • 13 days + 23:59 (Bahrain Time) for 2-weeks add-on
    • No automatic renewal and no proration.

When the Global data add-on allowance is fully consumed, the access to data roaming is blocked within the Global data add-on’s countries until the add-on validity is expired (The data access in non-participating countries shall remain unblocked).

  • The customer can send SMS with a text “UBLK” to short code 81871 and the data roaming access will be unblocked in case the Global data add-on allowance was fully consumed within validity period.
  • The customer can unblock data roaming access by contacting customer care agents (+973 33 124 124).

  • When the Global data add-on validity is expired, OR
  • When customer moves to a non-participating country (a country where the Global data add-ons are not offered).
  • Blocking doesn’t apply when the Global data add-on’s allowance is already consumed and the customer is roaming in a non-participated country (a country where the Global data add-ons are not offered).

A customer can resume data roaming access when the data allowance is fully consumed before the add-on validity is expired. This can be done by sending SMS with text “UBLK’’ to 81871 and in this case, the customer shall be charged as per normal data roaming rates.